Autoship Information

At TYE Medical, our goal is to make getting the supplies you need as easy and convenient as possible. That's why we have Autoship subscriptions available with FIVE convenient delivery options.

For any of our products, you can schedule a regular subscription order for Weekly, Bi-Weekly, Monthly, Bi-Monthly, or Quarterly delivery. You are able to cancel your subscription at any time, skip a single delivery, or pause and re-start later. For detailed instructions on how to start, stop, or edit a subscription, please keep reading!

Creating a Subscription

step 1 subscription
Step 01

Simply select the product of your choice, including size/absorbency and package size, then open the dropdown menu under "For ongoing automatic delivery, choose frequency below:".

Step 02

Choose any one of five delivery frequencies, ranging from Weekly to Quarterly (don’t worry, you can always change it later!) Your selection will override the default “One Time Only” option

step 2 subscription
step 3 subscription
Step 03

Once you have selected your delivery frequency, choose “Add To Cart”

Step 04

You can confirm your selection in the cart. Then, continue shopping or proceed to the checkout as normal. Once you check out, the subscription will be automatically added to your account.

step 4 subscription

Editing or Cancelling Your Subscription

step 1 edit
Step 01

When signed in, navigate to your Account

Step 02

Then, choose “View Subscriptions”

step 2 edit
step 3 edit
Step 03

A new window will pop up, and show all your active subscriptions. Choose “View” beside your subscription to see and edit details, or cancel your subscription.

Step 04

From this page you can change your shipping address and payment method, skip your next delivery, or cancel your subscription using the “Edit” buttons on the righthand side. For even more options, choose “Edit Subscription Details” at the bottom (see next step).

step 4 edit
step 5 edit
Step 05

Within the “Edit Subscription Details” menu, you can change the size/absorbency and package size of your item, frequency of your deliveries, and even update your next charge date (with the check box!). Be sure to choose “Update Subscription” when you are finished, so that your changes are saved.

Frequently Asked Questions

  • Can I have multiple subscriptions?

  • What if I run into trouble creating or editing my subscription?

  • What happens if I forget to cancel my subscription, and end up with more items than I need?

  • I have a subscription, but I haven’t received my item. Where is it?

  • What happens if I move?

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